Product Description
-
Replacement for Peace of Mind
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
-
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.
-
Free Shipping
DJI will cover shipping costs both ways any time a product is sent back for replacement service.
-
Official Warranty, Guaranteed Quality
During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.
-
Exclusive Technical Service
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
1. Purchase Conditions: The product is brand new and unactivated or has been activated within 48 hours.
2. If the conditions are not met, please apply for online video verification of your product. After approval, you can purchase DJI Care Refresh within 72 hours of receiving the purchase notification.
3. Renewal: DJI Neo does not support DJI Care Refresh renewal.
